Kiwy

Legal · Effective

Acceptable Use Policy

The products, services, and conduct prohibited on Kiwy, plus how we monitor and enforce these rules and how to report a violation.

This Acceptable Use Policy ("AUP") defines the rules and restrictions governing the use of the kiwy.ai website, software, APIs, customer portal, checkout tools, and associated digital commerce services (collectively, the "Service") operated by Kiwy Technologies, LLC ("Kiwy", "we", "us", or "our").

This AUP is incorporated by reference into and forms part of the Kiwy Terms of Service. It applies to all merchants, sellers, creators, developers, and buyers accessing or using the Service.

1. Prohibited Products & Services

You may not use Kiwy to list, market, sell, distribute, or facilitate any product, service, or digital content that falls within any of the following enumerated categories:

A. Illegal & Counterfeit Items

  • Illegal Products: Goods, software, or services whose sale, distribution, or possession violates applicable local, state, federal, or international laws.
  • IP Infringement & Counterfeits: Unauthorized copies, pirated software, counterfeit goods, replica products, stolen files, or products that infringe upon third-party copyrights, trademarks, patents, or trade secrets.

B. Deceptive & Financial Exploitation Schemes

  • Deceptive Programs: Multi-level marketing (MLM) schemes, pyramid schemes, matrix programs, or get-rich-quick offers.
  • Financial Exploitation: Guaranteed investment return schemes, high-yield investment programs (HYIP), land-flipping schemes, or unauthorized timeshare programs.
  • Academic Dishonesty: Essay writing mills, homework-writing services, test-taking proxy services, or academic ghostwriting tools intended to facilitate academic fraud.

C. Regulated Financial, Debt & Gambling Services

  • Regulated Financial Services: Unlicensed lending, debt settlement, debt consolidation, credit repair services, currency exchange, or unauthorized investment advice.
  • Gambling & Betting: Unlicensed gambling, sports betting, online casino games, lotteries, sweepstakes, or fantasy sports with cash prizes.

D. Health, Medical & Controlled Substances

  • Pharmaceuticals: Prescription drugs, controlled substances, or unapproved medical devices.
  • Unapproved Health Products: Nutraceuticals making unapproved medical claims, pseudo-medical cures, or dangerous health supplements.

E. Telemarketing, Bulk Messaging & Malicious Software

  • Spam & Scrapers: Telemarketing tools, auto-dialers, phone number scrapers, email harvesting software, or unsolicited bulk messaging tools.
  • Malicious Software: Malware, ransomware, spyware, keyloggers, viruses, or unauthorized hacking/scraping tools.

F. Dangerous Goods & Non-Consensual Content

  • Weapons & Explosives: Firearms, ammunition, explosives, dangerous chemical compounds, or tactical weaponry guides.
  • Exploitative Adult Content: Non-consensual pornography, illegal adult material, or content involving non-consensual exploitation.

2. Prohibited Platform Conduct

When using the Service, you are strictly prohibited from engaging in any of the following activities:

  • Payment & Checkout Abuse: Engaging in card testing, self-churn schemes, artificial volume manipulation, or fraudulent transactions.
  • Security Interference: Attempting to probe, scan, or test the vulnerability of Kiwy’s systems, APIs, or networks, or bypassing security rate limits or access controls.
  • Unauthorized Scraping: Scraping, crawling, or extracting platform data, buyer records, or seller analytics without explicit written authorization.
  • Identity Misrepresentation: Impersonating another person, business, or entity, or concealing beneficial ownership during store onboarding or identity verification.
  • Data Misuse: Using Buyer personal data for unsolicited marketing, selling Buyer data to third parties, or using Buyer information outside direct order fulfillment and support without explicit opt-in consent.

3. Monitoring, Enforcement & Account Actions

Kiwy actively monitors transaction activity, risk signals, and compliance metadata to protect the platform and its users.

  • Risk Assessments: Store listings and transactions are subject to automated risk analysis to identify potential violations. All decisions to restrict, pause, or terminate accounts are made by human reviewers.
  • Enforcement Actions: If Kiwy determines or reasonably suspects a violation of this AUP, we reserve the right to:
    • Remove non-compliant product listings.
    • Pause payouts or place a temporary holding reserve on seller balances.
    • Freeze transactions associated with potential fraud or trade sanctions violations.
    • Suspend or permanently terminate account access without prior notice.

4. Reporting Violations

If you believe a store, listing, or product hosted on Kiwy violates this Acceptable Use Policy, infringes your intellectual property, or violates applicable law, please report it to us immediately at:

Email: legal@kiwy.ai
Subject Line: AUP Violation Report

Please include the product URL, store name, description of the violation, and supporting evidence in your communication.

5. Contact Information

Kiwy Technologies, LLC
2810 North Church Street STE 88591
Wilmington, DE, 19802 US
Email: legal@kiwy.ai